Q: I had downloaded Free Video Converter, and had made a trial, how could I purchase it?
A: When you run the trial version software, you could click "purchase" , after you have got and filled in the register information, you could click "register".
Q: Compared with previous version, does the new version support more formats? What are they?
A: Yes. Compared with previous version, the new version supports some new video and audio formats, such as MKV, DVR-MS, TS, etc., especially HD Video which is one of the most important profiles in new version. You can convert these formats into other supported ones. And also, in this version, picture formats BMP supported.
Q: I want to know how can i modify the setting of the output files in using Shinesoft Video Converter, such as the size or the resolution, etc.
A: On the right side of the software interface, you can modify the "Profiles, Audio, Subtitle, Size, Quality, Channels"?of the output files.
Q: How can I get MP3 files transferred to PSP?
A: Please just copy MP3 files into the "MUSIC" folder, one of the subfolders under "PSP" folder. For example, if the removable drive name for your PSP is "F", please copy them into "F:\PSP\MUSIC". If you cannot find it, please create such a path by yourself.
Q: My video file has been converted into 3GP format. But I do not think the video screen is clear enough. Can I improve it by certain settings?
A: The default settings which we offered for 3GP output are those requested by most of mobile phones. If you want to get better quality, please select "mpeg4" as video codec instead of "h.263", as well as set a larger number for video bit rate and video size. They will produce a file with better quality but you must be sure that those settings can also work with your phone.
Q:I noticed that your program offers 3 kinds of output video formats. As far as the quality is concerned, which one is the best, MP4, MP4 AVC or WMV?
A:If you only want to get the best quality, we recommend MP4 AVC format, which is in H.264 video codec. But the output size would be larger than others. Actually, MP4 format will be more proper in the file size and quality.
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