FAQ:

How can I convert a section of DVD audio track?
How can I get small file?
How can I set the ID3 tag info of the output Audio file?
How to register the product?
How to get smaller files?
What is the update/upgrade policy?
Lost Registration information policy.
I have not received my register information, why?
I have purchased a registration code and its not accepting it, why?
Feedback


How can I convert a section of DVD audio track?
You can set the beginning and end time of the conversion to get a particular audio section.

How can I get small file?
You can click "File config " to set a low bitrate to get a small file.

How can I set the ID3 tag info of the output Audio file?
You can click "Settings" to edit the Artist, Album, Year and Genre before the conversion.

How to register the product?
Please make sure you are using the correct register info. Our register info will be sent as 'Register Name: *** Register Code:*** '. Please try to copy our register info instead of typing it one by one letter, for it is difficult to identify letter 'l' from number '1' and identify letter 'o' from number '0'.

How to get smaller files?
To create small file, please lower the parameters. But the lower the parameters, the lower the quality of your created file, though the smaller the file. In other words, the higher the parameters, the higher the quality of your created file, but the larger the file. Please increase/decrease frequency and bitrate accordingly. I mean, 48000 Hz frequency will not accept 8Kbps bitrate, please lower the frequency or high the bitrate and so on.

What is the update/upgrade policy?
ALL updates AND upgrades are free! RM Audio Converter supports unlimit update and upgrade.

Lost Registration information Policy
If you have purchased and, for whatever reason, you lost the register information, simply email to sales@4dvdtools.com and we will resend you register information as soon as possible. Remember to tell us your order ID.

I have not received my registration information. Why?
Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to sales@4dvdtools.com. We'll resend you register information soon.

I have purchased a registration code and its not accepting it, why?
Please make sure you are using the correct register information. Our register information will be sent as 'Register Name: *** Register Code:*** '. Please try to copy our register information instead of typing it one by one letter, for it is difficult to identify letter 'l' from number '1' and identify letter 'o' from number '0'.

Feedback
Any problem with RM Audio Converter, please feel free to support@4dvdtools.com , Our support team will anwser you soon. Got an idea, suggestion or comment? Please email us at comments@4dvdtools.com Your suggestions are greatly appreciated!